Advantages of a Virtual Receptionist

A virtual receptionist is essentially an automatic answering machine which can independently handle calls coming to your corporate office. As an effective alternative to costly premise based phone systems, virtual receptionist systems are now becoming popular among small and medium business firms. These systems are offered by hosted PBX firms and are efficient options for businesses to handle their daily business needs.

Benefit from Value-added Features

The main advantage of having a virtual receptionist is that you need not employ a dedicated telephone operator. The system can automatically receive calls from your clients and intelligently redirect those calls to the telephones of the corresponding employees in your office.

All callers to your office phone will be greeted with pre-recorded welcome messages and other interactive menus. Most virtual receptionist systems have options for recording and playing messages such as corporate information, services and product details to callers. The system which can have its own toll free number also provides callers with options such as group dialing, dial-by-name and dial-by-extension facilities.

With the help of functions such as the dial-by-extension feature, your clients can be easily connected to the appropriate sections in your office. The system will be automatically switched to voicemail system if no person is available in a particular department of your office or if the call is coming during non-business hours. The system can also redirect the call to your employees’ personal or residential phone systems. So your employees never have to miss the calls of your valued clients. Thus management of your business from far-off locations is also possible with these systems.

Economic Option for Small and Medium Businesses

Most virtual receptionist systems are capable of handling multiple extensions and can be programmed to provide different instructions for callers, depending on the time of call. The virtual receptionist systems are affordable and also easy to configure, with minimal overhead charges and future maintenance costs involved. Thus the virtual receptionist systems, apart from providing 24x7 customer care service can also help improve the professionalism of your corporate business firm.

Virtual Receptionist - a Virtual PBX Solution

Small business firms can give the impression of Fortune 500 companies by installing state-of-the-art virtual receptionist systems. Due to their outstanding performance, businesses prefer to implement this service in their workplaces to keep the customers fully satisfied.

Wonderful Alternative for Small Businesses

The extra money that you might have to spend for the maintenance of a sophisticated premise based phone system can be saved. Hence, these systems are more appealing for small and medium sized business firms. Businessmen, who work in different locations, usually find it difficult to manage the calls coming to their offices. Individual business owners or small business firms always wish to give an impression of a bigger one to their customers. To manage such situations, they equip their offices with virtual receptionist system.

Benefits of this Hosted PBX System

The benefits provided by a virtual receptionist are numerous. As in a big business firm, to welcome the customers, a professionally recorded greeting can be programmed. Utilizing this system, the callers can access the person concerned without hassles such as unanswered calls, misrouted calls or busy signals. The incoming calls are routed to different phone lines, connected to live operators; callers are provided directions and much more. Besides, the virtual receptionist can be programmed to provide product information and other details for the convenience of the customers.

Increase Your Revenue while Enjoying Working from any Location of Your Choice

An efficient virtual receptionist enables increased traffic to your business, which in turn brings in more revenue for your small business. You can work from home or anywhere in the world. Calls made to your office will be diverted to the cell numbers or other personal numbers you have provided. Since this multitasking facility will carry out all phone attending and call forwarding activities, you can relax with your own work, anywhere, anytime. This automated system works just as a human operator on a 24/7 basis, and with this system installed in your offices, you will never lose even a single customer.

Virtual PBX with Advanced Call Management

With the help of virtual PBX telephone system integrated with advanced call management facility it is possible to operate your business from any location. A strong local presence is sure to bring you more customers and increased sales and profits, largely due to the credibility of the business image you project.

Benefit from a Fortune 500 Company Image

By implementing this high-tech virtual PBX phone system you can offer your clients all the advanced features that Fortune 500 companies make available to their clients. Since the virtual PBX system is incorporated with an array of automated features, you are not required to maintain additional staff for answering your business calls.

Designed with Superior Call Management Features

The PBX system is provided with features including call transferring, auto attendant, call waiting, caller ID, find me follow me call forwarding, voice mail, fax, fax to email and many more. The auto attendant in the system responds to the callers with professionally created welcome messages. These messages can be customized according to your preference and can be used for promoting your business products.

The find me follow call forwarding in the system enables to transfer the calls to the alternate set of phone numbers provided by the employees, including their cell phone numbers. When the calls are not answered, they are automatically routed to the employee’s voicemail box.

Through a PBX system, handling multiple calls at the same time without giving line busy signals is possible. The system is provided with a menu of options which includes dial by name and dial by number, which helps to transfer the calls to the call representatives. The system is customizable in order to forward the calls or to turn on do not disturb modes when they are busy.

Avail of PBX Services without Buying Costly Equipments

The PBX functionalities are provided through a hosted server with the support of a high speed internet connection or telephone network. For implementing PBX system in your office you need not purchase or maintain costly PBX equipments at your site. The equipments will be maintained at the site of the service provider and you can enjoy the services at affordable monthly charges.

VoIP PBX- Small Business Phone System

It is easy to maintain steady communication with your customers and other business associates with a VoIP PBX small business phone system. A VoIP PBX small business phone system comes with advanced call management features that are usually found in high-end telephone systems maintained by established companies. Call handling features include auto attendant, call conferencing, music on hold, find me follow me call forwarding, voicemail to email, cell phone message notification, fax, call waiting and many more.

Enjoy Value-added Call Management Features

VoIP PBX auto attendant receives all the calls with suitable greeting messages. Based on the menu option chosen by the caller, calls are transferred to the appropriate extensions. The major advantage of implementing a VoIP PBX telephone system is that you can run your business from any distant location. Incoming calls to the business phone numbers can be routed to your other telephone numbers including residential and cell phone numbers. Multiple calls can be managed at the same time. Call transferring process is done without sending conventional busy signals to the callers.

The voicemail system enables the callers to leave voice messages when calls remain unanswered. It also manages calls during hectic business hours. Through the voicemail to email feature, voice messages can be forwarded to your email account as audio file attachments. Arrival of new voice messages is promptly notified through alert messages on your cell phone.

The Right solution for Your Business Office

The sophisticated features of VoIP PBX small business phone system can be enjoyed without purchasing and installing expensive PBX hardware in your office. The necessary equipments are maintained at the site of the service provider and the PBX functions are offered through a hosted server using Internet or telephone connections. The services can be availed of at nominal monthly charges.

Benefits of a Small Office Phone System

When it comes to business communication, an office phone system is necessary to meet your internal and external communication needs. A hosted PBX telephone system supplies all the basic requirements that are essential for a standard office phone system and it is affordable for any small or medium sized business.

Time Saving Features

Small office phone systems are easy to set up. Since these function with the support of an internet protocol medium, there is no need to install any new equipment. Thereby you can save the valuable time and energy that you might otherwise have to spend for maintaining and servicing the extra hardware of a traditional phone system.

The calls made to your office will not be left unanswered as well. The calls will be automatically attended, greeted and forwarded to the concerned extension phone line of the user, without any delay. In case the user is unavailable, the callers can save their messages in the voicemail boxes, which will be forwarded to the user’s email.

Small Office Phone System User Benefits

The benefits of small office phone system include:
• Physical independence
• Virtual presence in multiple locations
• High speed connectivity
• Increased productivity
• Enhanced communication
• Easy installation services
• Affordable

Create an Image of a Well-Established Firm

In today’s competitive world, it is important to stay ahead of the competition to attain the position of a Fortune 500 company. Businessmen can setup their small offices with a telecommunication system that facilitates smooth functioning of businesses. In a small office phone system, the incoming calls will be automatically attended, welcomed by a professionally recorded greeting and forwarded to the appropriate extension phone line.

In addition, there are a number of practical features in a small office phone system which includes music-on-hold, caller ID, find me/ follow me call forwarding, fax to email service and more.

Virtual PBX – Portray A Big Image

By maintaining an efficient telecommunication system such as the virtual PBX, you can portray a big image of your small business enterprise. The array of automated and advanced call managing facilities that come along with this phone system dramatically enhances business functioning.

Feature-rich PBX System for Increased Efficiency

A virtual PBX system is integrated with highly sophisticated features which assist in efficient call handling. These features include auto attendant, find me follow me call forwarding, caller identity, voice mail, fax, fax to email, call transferring and more. The auto attendant in the system answers the calls with recorded greeting messages.

With the find me follow me call forwarding feature it is possible to route the calls to the various phone numbers provided by the employees. Through this feature calls can be transferred even to cell phone numbers provided. This will reduce any chance of missing important business calls. Unattended calls can be redirected to the voicemail box of the employees so that the messages can be opened later.

A virtual PBX phone system is also integrated with the facility to transfer voicemail messages to the email addresses of the employees. With all these features it is possible to operate your business from practically anywhere, any time regardless of your location.

Cost-effective Communication System

In order to implement the VoIP compatible virtual PBX system in your business firm, you need not procure, install or maintain any costly PBX equipment in your premises. The equipments are maintained at the site of the service provider who offers the PBX phone services through a hosted server with the support of Internet or telephone networks. The PBX services are shared among a number of users and therefore all the services can be availed of at economic monthly rates. In addition, as the system is maintained at the site of the service provider, timely maintenance services and upgrades are carried out. So you are able to enjoy the advanced features as well as concentrate more on your business without bothering about technical complexities and related expenses.